Refund Policy:
Cancellations made at least 48 hours before the tour will receive a full refund. After this period, a partial refund will be provided. Please note that a 5% deduction from the total refund amount will be applied to cover application processing fees.
Important Notice:
While our boat is fully insured, please be aware that the insurance and our company do not cover medical treatment in the event of a drowning incident. For safety reasons, all passengers are required to wear a life jacket at all times during the tour. Life jackets will be provided on the boat for all passengers.
We prioritize your safety and appreciate your cooperation in adhering to these guidelines.